The Challenge
The University of Kinshasa (UNIKIN), with 40,000 students, faced a paradox: training tomorrow's leaders with yesterday's tools. Managing registrations, archiving academic records, and internal communication still relied on manual processes, causing delays, data loss, and a degraded student experience.
Our Solution
AL & Legacy conducted a comprehensive organizational diagnostic of UNIKIN, identifying the 12 most critical processes to digitize as a priority. A 4-phase structured transformation plan was developed in consultation with academic authorities.
- Academic Information System: Deployment of an integrated platform for managing registrations, grade reports, and diplomas.
- E-learning Platform: Implementation of an online learning environment accessible from campuses and remotely.
- Staff Training: A 6-month program for 350 administrative and teaching staff members.
- Network Infrastructure: Wi-Fi deployment across 3 main campuses with a performance monitoring system.
The Impact
- Digitization: 100% of annual registrations processed online from the first academic year.
- E-learning: 8,500 active students on the platform within the first 6 months.
- Efficiency: 70% reduction in academic results processing time.
- Replicable Model: The UNIKIN model is now being adapted for 3 other Congolese universities.